The agentic AI platform for every step of your service lifecycle
Deploy pre-built agents, configure custom ones, and integrate your existing AI, so you can start running smarter service operations with minimal lift.
Specialized agents for every stage of service
Tackle every challenge with a unified team of agents sharing the same data.
Deploy Aquant’s pre-built agents, build your own, or integrate existing ones.
Troubleshooting Agent
Knowledge Agent
Parts Agent
Schematic Reader Agent
Dynamic PM Kits Agent
Troubleshooting Agent
Knowledge Agent
Parts Agent
Schematic Agent
Usage Monitor
Checklist Agent
Training Simulator Agent
Call Assist
Log File Analyzer Agent
Custom Build Agent
Checklist Agent
Summary Agent
Call Assist
Document Retrieval Agent
Custom Build Agent
From data to action
Conversation Interfaces
Agents
Data Refinement
Connectivity Platform
Data Sources
Access Aquant wherever you are
Hear from our customers
Hologic Strategic Shift: Data-Driven Lifecycle Management
Comfort Systems: Enabling Service Teams and Scaling Success with AI
Beckman Coulter: Enabling Remote Resolution with Speed and Scale
Waters Corporation: Simplifying Processes for Employees and Customers Using Aquant
Makino Addresses the Skills Gap, Amps Up Service Management with AI
Terex Materials Processing: Accelerating Aftersales Capabilities and Maximizing Uptime with Aquant
Built for every role in service
Purpose-built AI for every service industry
Industrial Equipment
Empowering equipment makers and service teams to boost uptime and efficiency.
Medical Devices
Helping medtech OEMs deliver top service, reduce risk, & improve patient outcomes.
Manufacturing Plants
Helping manufacturers keep plants running and optimize service operations.
Food Equipment
Helping food & beverage OEMs and service teams ensure safe, reliable operations.
High-Tech & Electronics
Helping electronics OEMs improve service, reduce costs, and delight customers.
Printing
Supporting print equipment makers and service teams to reduce downtime.
The field service benchmark hub
Best in class service teams achieve a 39% faster resolution time when using AI-powered solutions like Aquant’s Agentic AI.
39%
Faster Resolution Time
In the news
Aquant launches Agentic AI Platform to help service teams build custom AI agents
Aquant launches Agentic Assistant for Services Professionals
Aquant Unveils New Agentic AI Platform Tailored for Service Industries; Build, Bring, Deploy Custom AI Agents
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
The highest trust and security standards
FAQ
The agentic AI platform built for your entire service team
Aquant gives you step-by-step troubleshooting guidance, relevant repair history, and access to manuals and schematics, all tailored to the asset you’re working on. You ask a question, and it helps you get to the root cause of the issue, fast.
Yes. Aquant can help you ask better questions. It suggests clarifying questions based on past cases to guide you toward the root cause, even when the issue isn’t obvious.
No. If your hands are full, you can just call in. Aquant offers a voice-enabled assistant that understands your service questions and responds with conversational, guided instructions to solve problems fast.
Absolutely. Aquant levels the playing field by surfacing expert knowledge and guiding less experienced agents through the same process a senior expert would take without rigid scripts.
Behind the scenes, Aquant analyzes your question for intent and selects the most relevant AI agent, like suggesting parts, identifying error codes, or pulling up similar past cases.
It understands complex service questions and gives you instant access to verified answers, troubleshooting steps, and relevant case history without having to search through long documents or past tickets.
Yes. Aquant benchmarks your teams, regions, and individuals against internal best performers and against industry peers where relevant, helping you identify outliers and best practices.
You get:
- Technician and team scorecards
- Product and asset performance insights
- Parts usage trends
- Cost leakage analysis
- Upskilling opportunity reports
AI for Service Leaders is Aquant’s analytics engine that transforms your service data into clear, actionable intelligence. It highlights where you’re leaking efficiency, which teams or regions need upskilling, and which products are driving cost.
All AI outputs are auditable and explainable. You can trace any recommendation back to the source, and apply strict guardrails to ensure compliance with internal and industry standards.
Yes. Aquant is fully configurable by product line, region, technician level, and more. It adapts to your workflows rather than forcing you into a template.
Most teams see measurable improvements in KPIs like first-time fix rate, mean time to resolution, and customer satisfaction within weeks of go-live.
Yes. Aquant benchmarks your teams, regions, and individuals against internal best performers and against industry peers where relevant, helping you identify outliers and best practices.
You get:
- Technician and team scorecards
- Product and asset performance insights
- Parts usage trends
- Cost leakage analysis
- Upskilling opportunity reports
AI for Service Leaders is Aquant’s analytics engine that transforms your service data into clear, actionable intelligence. It highlights where you’re leaking efficiency, which teams or regions need upskilling, and which products are driving cost.
All AI outputs are auditable and explainable. You can trace any recommendation back to the source, and apply strict guardrails to ensure compliance with internal and industry standards.
Yes. Aquant is fully configurable by product line, region, technician level, and more. It adapts to your workflows rather than forcing you into a template.
Most teams see measurable improvements in KPIs like first-time fix rate, mean time to resolution, and customer satisfaction within weeks of go-live.
Aquant gives you step-by-step troubleshooting guidance, relevant repair history, and access to manuals and schematics, all tailored to the asset you’re working on. You ask a question, and it helps you get to the root cause of the issue, fast.
Absolutely. Aquant levels the playing field by surfacing expert knowledge and guiding less experienced agents through the same process a senior expert would take without rigid scripts.
Yes. Aquant can help you ask better questions. It suggests clarifying questions based on past cases to guide you toward the root cause, even when the issue isn’t obvious.
No. If your hands are full, you can just call in. Aquant offers a voice-enabled assistant that understands your service questions and responds with conversational, guided instructions to solve problems fast.
Behind the scenes, Aquant analyzes your question for intent and selects the most relevant AI agent, like suggesting parts, identifying error codes, or pulling up similar past cases.
It understands complex service questions and gives you instant access to verified answers, troubleshooting steps, and relevant case history without having to search through long documents or past tickets.