Channels
Access Aquant
wherever work happens
Omnichannel and offline-ready. Aquant provides fast, expert guidance on any device, ensuring consistent, high-quality customer experiences at scale.
Vision
AI that sees what your technician sees
Vision AI delivers live, intelligent guidance by Voice AI through any technician’s phone camera, backed by your service knowledge, machine history, and institutional expertise.
Real-time visual understanding: Recognize equipment, components, and visible fault indicators instantly.
Guidance grounded in your knowledge: Surface the right steps, pull from manuals, service history, and prior cases in seconds.
Built for the field: No smart glasses or extra hardware, just the phone in their pocket.
I see the problem. Here's what you should do...
Voice
Natural conversations. Instant guidance.
Roger, Aquant’s Voice AI, is your first line of support, built to take pressure off the help desk while giving customers and technicians critical info, fast.No screens or typing. Just call Roger.
Roger briefs Customer
Hands-free support: Works for technicians wearing PPE, and on the move.
No setup for end users: just dial to get real-time, step‑by‑step guidance.
Smart escalation: when human experts are needed, so nothing falls through the cracks.
Web
Expert help in your browser
The experience feels like chatting with your best technician, embedded directly into your existing web workflows.
From your customer portal to internal tools, users type natural questions and instantly get recommended fixes, parts, and documents, all grounded in your service history and knowledge.
Embed anywhere: customer self-service portals, technician dashboards, or dealer sites.
Guided troubleshooting: clarifying questions lead users quickly to a first‑time fix.
Consistent answers: every user sees the same, policy‑aligned recommendations.
MOBILE
AI in your pocket
Aquant’s mobile experience gives technicians instant, on‑the‑go access to troubleshooting steps, checklists, and past cases, right from their phone or tablet.
Whether they’re on the shop floor or at a remote job site, they can ask questions in natural language and get precise, contextual answers in seconds.
Designed for the field: fast, lightweight, and optimized for mobile workflows.
Rich responses: parts picker, schematics, and checklists at the tap of a button.
Connected to your stack: integrates with the tools and data technicians already use.
Offline
No signal, no slowdown
When connectivity drops, Aquant keeps working. AI in Offline Mode gives technicians access to all agents—even underground, offshore, or at the most remote job sites—so work never has to stop.
Key data and workflows are preloaded to the device, then sync automatically when the connection returns, delivering AI that works like a modern chat assistant with zero signal required.
Full guidance, offline: troubleshooting help, checklists, and recommendations without a signal.
Smart preloading: only the most relevant data is stored, based on case history and equipment type.
Automatic sync: work, notes, and updates push back to your systems as soon as you’re online.
API
Integrate Aquant into your existing devices
Use Aquant’s API to embed Aquant into any device, delivering fast, accurate support wherever you need it, without changing your existing systems.
Flexible integration: Embed Aquant via API into your CRM, support portal, apps, and even connected devices/machine interfaces.
Keep your brand front and center: Deliver AI support fully inside your experiences with your branding, no third-party UI.
Complete control: Choose where Aquant appears and when it responds to match your workflows and customer journey.
Field Service Edge 2026
Learn from service leaders who've been in the trenches—real lessons on building the business case, surviving the pilot, driving adoption, and proving ROI. No theory. Just what works.
Purpose-built AI for every service industry
Industrial Equipment
Empowering equipment makers and service teams to boost uptime and efficiency.
Medical Devices
Helping medtech OEMs deliver top service, reduce risk, & improve patient outcomes.
Manufacturing Plants
Helping manufacturers keep plants running and optimize service operations.
Food Equipment
Helping food & beverage OEMs and service teams ensure safe, reliable operations.
High-Tech & Electronics
Helping electronics OEMs improve service, reduce costs, and delight customers.
Printing
Supporting print equipment makers and service teams to reduce downtime.
2026 Field Service Benchmark Report
See where you stand across 15 field service benchmarks—and how top performers reduce cost, eliminate repeat work, and scale consistent outcomes.
Bring Agentic AI to every corner of your business
Aquant turns institutional knowledge into specialized agents that empower every corner of the business.
